Customer Service

Location: San Antonio, TX
Date Posted: 01-24-2018
Training Provided!
Are you interested in the aviation industry; and do you have experience or interest in customer service? Are you a student seeking a job to complement your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers.
Expectations:
  • Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
  • Arranging services including hotel, catering, and ground transportation.
  • Coordinating aircraft services, such as fuel and hangar storage.
  • Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
  • Educating customers on available services, promotions, and programs.
  • Processing customer invoices.
  • Answering customer questions and resolving issues as necessary.
Position Requirements
  • We are looking for team members with a High School Diploma or General Education Degree (GED).
  • Excellent interpersonal, verbal, and written communication skills.
  • Proficient computer skills.
  • Must possess a valid state Driver's License.
  • Previous customer service experience preferred.
  • Previous FBO experience a plus.
Job Type: Full-time
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